FAQs

Orders & Delivery

How long does delivery take?

Orders are usually delivered within 3–5 working days all over Pakistan.

Do you charge for delivery?

No. Delivery is free on every order.

Do you offer cash on delivery?

Yes, you can pay cash when your parcel arrives.

How can I track my order?

Once your order ships, we send you the tracking details so you can follow your parcel.

Products

Are your products original?

Yes. We only sell original, sealed, imported products.

Which product is right for my skin?

Email us your skin type and concern and we will help you choose.

Returns

What if I receive a wrong, damaged or expired item?

Contact us within 3 days of delivery with photos or a video and we will arrange a replacement or refund. See our Refund Policy.

What if my order hasn't arrived after 7 working days?

Delays can happen during holidays or courier issues. Please contact us with your order number and we will check it for you.

Contact Us

Branded Skin Care
Block H-3, Johar Town, Lahore, Pakistan
Email: naeem.waqasn@gmail.com